Valor 2000 Series Scales
6.1 Cleaning
The housing may be cleaned with a cloth dampened with a mild detergent if
necessary. Do not use solvents, chemicals, alcohol, ammonia or abrasives to clean
the housing or control panels.
6.2 Troubleshooting
The following table lists common problems and possible causes and remedies. If
the problem persists, contact Ohaus or your authorized dealer.
Symptom
Scale will not turn on
Poor accuracy
Unable to calibrate
Cannot display weight in
desired weighing unit
Cannot change menu
settings
Scale displays Lo bAt
Battery fails to charge
fully
Err 1
Err 2
Err 9, Err 21
TABLE 6-1. TROUBLESHOOTING.
Possible Cause(s)
No power to scale
Battery power used up
Improper calibration • Unstable
environment • Internal pressure
build-up
LFT Menu set to ON
Unstable environment
Incorrect calibration mass
Weighing unit not enabled
LFT Menu set to ON
Battery is discharged
Battery is defective
Weight on pan exceeds capacity
Underload limit exceeded • Pan
was removed prior to power on
Factory data corrupted
Remedy
Verify connections and voltage.
Connect power and charge the battery
Perform calibration • Move scale to
suitable location • Relieve internal
pressure by loosening rear leveling feet
Set LFT menu to OFF (see section 5.1)
Move the scale to suitable location
Use correct calibration mass
Enter menu and enable unit
Set LFT menu to OFF (see section 5.1)
Connect power and charge the battery
Have battery replaced by authorized
service dealer
Remove weight from the pan
Install pan and re-zero
Contact Ohaus or an authorized service
agent
EN-11