No indication, no function?
The hob has been incorrectly connected.
•
Connect the appliance to the appropriate
power supply.
An error code (ERxx or Ex) is indicated?
The appliance has developed a technical
•
defect. Please call Customer Service.
Does the hob make noises (clicking or
cracking noises) or can a buzzing sound
be heard when the hob is switched on?
This is design-specific and has no in-
•
fluence on quality and operation.
Does the cooling fan still operate after it
has been switched off ?
This is normal since the electronic unit is
•
being cooled down.
Is the cookware you are using making
noises?
This is due to technical reasons; the in-
•
duction hob and the pot are not at risk.
Consider the hints in case some distur-
bing noises appear:
Put the cookware centrically on to the
•
respective cooking zone.
Try to shift the cookware a little bit onto
•
the cooking zone.
When using 2 cooking zones in bridge
•
mode, put the cookware centrically on
both cooking zones (i.e. the coverage of
both cooking zones should be equal)
Ensure that there are no foreign bodies
•
between the glass ceramic and the cook-
ware's bottom (e. g. salt grains).
Ensure that a lid on top of the cookware
•
is not able to vibrate.
Try other cookware. Especially pots ma-
•
de of a compound material may cause
noi ses.
Avoid that 2 or more pots are touching
•
each other.
Use cookware with flat bottom to avoid
•
movement of the cookware.
Pulsating cooking?
The induction heating elements can only
•
switch their power down to a certain
power setting. The heating element will
start to clock below this power setting.
This means that the induction heating
•
GENERAL TOPICS
You can contact customer service on :
TEL. +49 (0) 7231/7783-000
kundendienst@gutmann-exklusiv.com.
derkuemmerer@gutmann-exklusiv.de
element will switch on and then off again
at certain intervals irrespectively of the
selected power setting. This clocking
can be heard and will become visible
when you are cooking through bubbles
forming on the bottom of the pan and
then disappearing again. This pulsating
cooking is normal at certain power levels
and will not have any negative effect on
the results of cooking. Remedy: Make
sure that pots and pans have a thick
base so that they have good heat re-
tention and distribution properties. Al-
ways close cooking pots with a suitable
lid. A lot of energy is lost when cooking
pots without a lid are used.
FAX +49 (0) 7231/7783-009
or by sending an e-mail at
Please be sure to indicate the type of y-
our cooker hood and its OC number. Y-
ou will find this information on the
nameplate. This is located in the area of
the bottom of the unit at the front . For
other problems concerning your Gut-
mann hood, you can send an e-mail to
to our customer department.
Technical changes reserved!
EN
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