CHAPTER 11. TROUBLESHOOTING
11.1 Power failure - no light in the display - no light in standby diode (blue)
Check if the device is connected to main electricity supply line
If still no light in the display - no light standby diode (blue)
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Remove the power cable
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Remove fuse box and check fuses (2xT 2.5A H 250V)
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Turn on the machine and check if the display lights up
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If there is still no power (light in the display), contact your dealer
11.2 Blank earth electrode provides minor electroshock – "sting"
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There is only skin contact in the upper part of the rod while the electrode current is on.
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Place the earth electrode so that there is maximum skin contact along the entire rod
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The patient or therapist comes into contact with energy-absorbing objects, i.e. metal on
treatment bench, chair or the like
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Avoid static electricity
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Apply a thin layer of Electrode Cream to the entire rod before placing the earth electrode.
11.3 Gray treatment electrode gives shock / "sting"
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Do not touch the patient's skin during treatment.
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Do not drop the electrodes on a hard surface, strike against the metal edge, etc. Then
there may be cracks in the coating on the treatment head itself. Therefore, check the
electrode surface regularly. You will be able to see the cracks as a black field/spots that
cannot be wiped away.
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Only use the original Electrode Cream. Other cream may cause shocks.
11.4 No heat, but light in the display
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Cable break (treatment electrode or ground cable). Replace cable immediately!
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Poor contact between electrode and electrode holder. Check that the contacts are "in-
place"
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EN109-1730752-41