Trividia Health TRUE METRIX AIR Manual Del Propietário página 54

Troubleshooting (cont.)
3. Meter Bluetooth Smart feature is enabled but test
result was not received by your mobile device.
Reason
Mobile device containing
App linked to your meter
not turned on.
Bluetooth Smart on
your mobile device is
turned off.
Meter not linked with
specific mobile device.
Meter and mobile
device are too far apart.
Your mobile device does
not support Bluetooth
Smart
App not compatible
with Bluetooth Glucose
profile
Note: Any interruption in transmission may cancel the
For assistance, call 1-800-803-6025, Monday - Friday, 8AM-8PM EST.
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6
transfer of test results from your meter to your mobile
device. Results are re-transmitted the next time a
data transfer is started.
Action
Turn on your mobile device.
Turn on Bluetooth Smart on
your mobile device.
Link (pair) meter with your
mobile device.
Bring mobile device and meter
within 10 feet of each other.
Unable to use with your
mobile device.
Download compatible mobile
App.
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