GENERAL TROUBLESHOOTING
PROBLEMS
Burner does not ignite when you push the
igniter button.
Burners do not ignite.
Burners have a small flickering flame when burner
control knobs are on the high ( ) position.
Grill temperature only reaches 250° to 300° F
(121° to 149° C) when burner control knobs are on
the high ( ) position.
Burner does not ignite, or flame is low when burner
control knob is on high ( ) position.
Burner flame pattern is erratic.
Flame is low when burner control knob is on high (
) position.
Flames do not run the whole length of the
burner tube.
Burners burn with a yellow or orange flame, in
conjunction with the smell of gas.
Experiencing flare-ups.
m CAUTION: Do not line the cookbox
with aluminum foil.
Inside of lid appears to be "peeling."
(Resembles paint peeling.)
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site.
Log onto www.weber.com
.
®
GRILL OUT
HANDLE LIGHT TROUBLESHOOTING
®
PROBLEMS
Grill Out
Handle Light does not light.
®
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site.
Log onto www.weber.com
.
®
30
WWW.WEBER.COM
®
TROUBLESHOOTING
SOLUTIONS
Be sure that there is gas flow to the burners by attempting to match light your burners. Refer to "BURNER
IGNITION—Lighting with a Match." If match lighting is successful, the problem lies in the ignition system. Refer to
"MAINTAINING THE ELECTRONIC IGNITION SYSTEM."
Be sure that wires are correctly inserted into terminals on igniter electrode assembly. Check that the wires are
connected to terminals on the electronic igniter module. Refer to "MAINTAINING THE ELECTRONIC IGNITION
SYSTEM."
If a new battery is installed, confirm that battery's plastic wrapping has been removed. Verify that the battery is in good
condition and has been installed correctly. Refer to "MAINTAINING THE ELECTRONIC IGNITION SYSTEM."
The "excess gas flow control" feature, which is part of the grill-to-tank connection, may have been activated. To reset
the "excess gas flow control" feature, refer to "BURNER IGNITION."
m DANGER: When the "excess gas flow control" feature is activated, a small amount of gas is still flowing to the
burners. After turning off the LP tank valve and burner control knobs, wait at least five minutes for the gas to clear
before attempting to light the grill. Failure to do so may result in an explosive flare-up, which can cause serious
bodily injury or death.
LP fuel could be low or empty. Refill LP tank.
Fuel hose could be bent or kinked. Straighten fuel hose.
Clean burner ports that run down the entire length of burner tube. Refer to "ANNUAL MAINTENANCE."
Inspect spider/insect screens for possible obstructions. (Blockage of holes.) Clean spider/insect screens.
Refer to "ANNUAL MAINTENANCE."
Grill must be preheated with all burners on high for 10 to 15 minutes.
Clean the cooking grates thoroughly to remove grease. Refer to "CLEANING THE INSIDE OF THE GRILL."
The cookbox may be dirty and is not allowing grease to flow into removable catch pan. Clean cookbox. Refer to
"CLEANING THE INSIDE OF THE GRILL."
The inside of the lid is cast aluminum. It is not painted. It cannot "peel." What you are seeing is baked-on grease that
has turned to carbon and is flaking off. THIS IS NOT A DEFECT. Clean thoroughly. Refer to "CLEANING THE INSIDE OF
THE GRILL."
SOLUTIONS
If a new battery is installed, confirm that battery's plastic wrapping has been removed. Verify that the battery is in good
condition and has been installed correctly. Refer to "MAINTAINING THE GRILL OUT
Light will activate only when lid is open and power button is ON. Lift lid to up position and push power button on.
HANDLE LIGHT."
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