HP LaserJet 3300 Manual De Instrucciones página 40

Problem
Incoming fax calls are
not being answered by
the product (continued).
38 Chapter 4 Troubleshooting
Cause
The rings-to-answer setting
might not be set correctly.
The answer ring pattern
feature might be turned on,
but you do not have the
service, or you do have the
service and the feature is not
set correctly.
The phone cord might not be
connected properly, or the
phone cord is not working.
The product may not be able
to hear incoming fax tones
due to a voice message being
played by the answering
machine.
There might be too many
devices connected to the
phone line.
The phone line might not be
working.
Solution
Check the rings-to-answer setting
for your configuration. See
rings-to-answer" on page 15
determine which setting you need.
Check the answer ring pattern
feature to make sure it is set
properly. See "Enabling answer
ring patterns" on page
See "Connecting the product to a
phone line" on page 5
installation. Make sure you are
using the phone cord that came
with the product.
Re-record your answering machine
message, leaving at least two
seconds of silence at the beginning
of the message.
Try removing the last device
connected and determine whether
the product works. If not, continue
removing devices one at a time
and retry after removing each one.
Do one of the following:
Turn up the volume on the
product and press fax/send on
the control panel. If you hear a
dial tone, the phone line is
working.
Disconnect the product from
the phone jack and connect a
phone. Try to make a phone
call to make sure the phone
line is working.
"Setting
to
17.
to check the
ENXC