.
Return number, prior to sending the Product. Failure to do so may delay in the repair or
replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase,
Radio Systems will organise for a replacement to be sent in advance of returning
the faulty Product. A Post Bag will be included with the replacement Product for the
return of the faulty Product. The Product must be returned within 7 days of receiving
the replacement. If the Product is deemed to be faulty after 30 days from the date of
original purchase, the consumer will be required to return the Product to Radio Systems
at the consumer's own expense. Radio Systems will test and replace the faulty unit or its
components and return to the consumer free of charge, provided the Product is within its
said warranty period. This warranty is in addition to other rights and remedies available
to you under the law. Radio Systems goods come with guarantees that cannot be
excluded under the Australia Consumer Law. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major failure.
Should you have any queries or require any further information, please contact
our Customer Care Centre on 1800 786 608 (Australia) or 0800 543 054
(New Zealand).
www.petsafe.net
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