Limited Warranty
STEINEL warranties its hot air tools, if properly operated and maintained, and used
under normal conditions, for a period of one (1) year from the date of purchase.
Warranty does not apply to wearable items such as heating elements which require
periodic replacement. Specifically EXCLUDED from warranty are tools that have been
subject to abuse, tools that have been opened or repaired by anyone other than
STEINEL, tools that have been modified in any way or mounted onto machinery/equip-
ment, and tools that have been put into continuous operation. These are hand held
power tools and are intended for use as such. Any other use voids STEINEL's warranty.
Warranty and Repair Procedures
In the event of product failure, please call STEINEL customer service directly at
(800) 852-4343. We will attempt to troubleshoot the difficulty via phone.
If warranty work or other repair appears necessary, we will issue an RGA# and we will
supply you with a shipping address (postage paid by the customer), with the RGA#
clearly marked, and accompanied by a brief description of the difficulty as well as your
original dated sales receipt phone number and return address.
When received, STEINEL will diagnose the problem and determine if it is covered under
warranty. If we determine that it is covered by warranty, we will repair or replace the
defective tool, at our option, and return it to the customer (postage paid by STEINEL).
If we determine that the tool is not defective and/or that it is not covered by warranty,
we will contact the customer to discuss options prior to performing any repair work not
covered under warranty.
All non-warranty repair work is billed at standard rates and will be quoted prior to repair.
Consequential Damages
The company shall not be liable for any incidental or consequential damages arising
from the use of the Product by the Purchaser, the breach of any warranties, the fail-
ure to deliver, delay in delivery, delivery in non-conforming condition, or for any other
breach of contract or duty between the Company and the Purchaser.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
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Disclaimers of warranties
The warranties contained herein are expressly in lieu of any other expressed or implied
warranties, or any other obligation on the part of the Company. Any implied warranty
of merchantability or fitness for a particular purpose shall expire one (1) year after
the date the product is purchased by the original end-user Purchaser. Any models,
drawings, plans, specifications, affirmations of fact, promises, or other communications
by the Company with reference to the performance of the product are solely for the
convenience of the Purchaser and shall not in any way modify the expressed warran-
ties and disclaimers set forth herein. The Purchaser acknowledges it is purchasing the
Product solely on the basis of the commitments of the Company as expressly set forth
herein. No agents or other parties are authorized to make any warranties on behalf of
the Company or to assume for the Company any other liability in connection with the
Product. Some states do not allow limitations on how long an implied warranty lasts,
so the above limitation may not apply to you.
Limitation of actions
Any action resulting from the breach of any warranty contained herein by the Company
must be commenced within one (1) year after the cause of action accrues. In no event
shall the Company's total liability for any or all breaches of any warranty exceed the
actual purchase price of the Product.
Other rights
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
Steinel America Inc.
9051 Lyndale Avenue South
Bloomington, MN 55420
Tel.: 952-888-5950
Fax: 952-888-5132
Toll free: 800-852-4343
Tech Support: service@steinel.net
E-mail: sales@steinel.net
Visit our website: www.steinel.net
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