TROUBLESHOOTING
PROBLEM: Water drips from hose and quarter turn connection.
SOLUTION: Make sure screen washer (17) is in place.
PROBLEM: Slow or uneven water flow in unfiltered modes.
SOLUTION: The screen washer has become clogged. Ensure faucet handle is in
the closed position. Remove pullout spout from receptor and tie a
dish towel around the hose to keep it from slipping back into the
spout receptor. Disconnect the quarter turn connector (18) from hose
connection (16). Remove screen washer (17) from hose connection.
Clean screen washer with a toothbrush and rinse.
PROBLEM: Reversed Hot & Cold positions.
SOLUTION: HELPFUL HINTS: IT IS NOT NECESSARY TO SHUT OFF WATER.
SUPPLIES. HANDLE SCREW REQUIRES A 7/16" HEX KEY WRENCH.
TURN STEM
1/2 TURN
NOTCHED
FLAT
ON STEM
10
PROBLEM: Pullout hose does not move freely.
SOLUTION: Gently bend supply tubes away from the hose. DO NOT KINK
SUPPLY TUBES.
PROBLEM: Slow or uneven water flow in filtered mode.
SOLUTION: 1). Filter outlet nut (20) may be clogged. Remove filter outlet nut,
flush out carbon particles.
2). Filter cartridge may be clogged with captured contaminants.
Replace filter cartridge. If problem persists call Moen Helpline at
1-800-BUY-MOEN
PROBLEM: Water drains from sides of pullout spout when water is on.
SOLUTION: Filter may be cracked. Replace filter.
PROBLEM: Electronic display doesn't function.
SOLUTION: Replace battery.
INS139
1. Remove cap (1) from the handle by prying upwards. If a tool
is required, use something which will not scratch the handle.
Remove handle screw (2) and handle (6).
2. Turn cartridge stem around so that the notch is turned one half
turn or 180°.
3. Reinstall as follows: fit handle protrusion into groove on pivot
retainer (8). Push handle connector (3) onto 1225 cartridge
stem. Reassemble handle screw (2) Tighten completely to
prevent unwanted closure of faucet. Reinstall cap (1).
HELPLINE: 1-800-BUY-MOEN
14