APPENDIX A: TROUBLE SHOOTING & SUPPORT
If the UPS is not functioning properly, you can refer first to this chapter for simple
troubleshooting before contacting your reseller. This could save you time and effort
but if the problem persist, then consult your service provider.
A.1.1 UPS
The LED and the acoustic signals are a profit tool to individualize immediately
possible problems
Situation
Mains normal but all
LED/LCD are not on.
Alarm
buzzer
continuously
Utility is normal.
No LEDs display on the
front panel
UPS does not provide
expected backup time.
The
UPS
normally, but the site
wiring fault indicator is
lit.
A.1.2 Upsilon2000
Situation
How to install the
UPSilon2000.
1. Is the power switch on?
2. Check the Fuse?
3. Is the power cord loose?
beeps
1. Check the load status
when
1. The UPS's battery is weak
due to recent outage.
2. The UPS's battery is near
the end of its service life.
operates
1. Building wiring error such
as missing ground or hot
to neutral wire reversal.
Once started the UPS you can connect it to PC through USB
cable. At this time the SO detects and installs automatically all
drivers. Now you can install UPSilon 2000 on the PC.
Check Items
Solution
34
Solution
1. Press Main Switch on.
2. Change fuse with same
rating.
3. Re-connect the power
cord properly.
1. Remove
uncritical load.
1. Contact Atlantis.
1. Charge the battery.
2. If the battery is near
the end of its service
life,
you
have
replace the battery.
1. Call
a
electrician in order to
correct
the
wiring.
ENG
some
to
qualified
building