Because of the Quality we build into our product,
very few problems are actual DTV defects. Most prob-
lems only involve simple hookup or setup changes that
Problem
Check these Conditions
G
DTV turns off
The sleep timer may have been set.
automatically.
G
No picture, sound
Check antenna/external connections.
G
(Digital Picture).
May be station trouble, NO signal
broadcast.
G
MUTE function may be on.
G
No Captioning.
Check if station is broadcasting a
Closed-Caption signal. Select another
channel.
G
Cannot customize
Digital Caption signal not broadcast.
Caption.
G
Cannot display
Check Aspect Ratio of broadcast.
picture on a full
screen.
G
Pixilation of Digital
Press INFO key and check the signal
image.
strength.
G
Poor Picture/
Check if program is in color.
G
Sound (watching
Check antenna/external connections.
G
Analog).
Color or Tint misadjusted.
G
May be station trouble.
G
MUTE function may be on.
G
"No Signal"
Check Audio/ Video connections.
G
message appears
Check external equipment
on the screen.
connections.
G
Check external equipment setting.
G
No DTV Stereo or
Check if station is broadcasting a true
SAP sound.
MTS stereo signal or a SAP signal.
G
No Cable channels
Cable Channel Indicator C should
above number 13.
appear next to channel number.
G
No UHF , VHF
Cable Channel indicator C should not
Channels OK.
appear next to the channel number.
HELPFUL HINTS (Problems/Solutions)
can be solved by the customer. Please check the chart
below and try the solutions listed for your problem. If the
problem still persists, before returning your DTV, please
visit our website at www.sanyoctv.com or call us toll
Try these Solutions
G
Press POWER key.
G
Adjust antenna.
G
Try a different channel.
G
Press RESET key to restart channel
search.
G
Adjust Volume.
G
Press CAPTION key to select
Captioning.
G
Press CAPTION key to select Analog
captioning.
G
Press PIX SHAPE key to change
setting.
G
Turn antenna, install signal booster.
G
Install outdoor Digital antenna.
G
Try a different channel.
G
Adjust antenna.
G
Press RESET key to restart channel
search.
G
Adjust Volume.
G
Press INPUT key.
G
Switch on external equipment.
G
Set external equipment output con-
nections to match input connections.
G
Press AUDIO key.
G
Switch Analog Antenna signal to Cable.
G
Switch Analog Antenna signal to
UHF/ UHF .
Need help?
Visit our Web site at
Continued on next page.
www.sanyoctv.com
1-800-877-5032
or Call
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