TROUBLESHOOTING GUIDE & REPLACEMENT PARTS
PROBLEM
The hand vacuum will not
operate
Motorized brush will not
work
Hand vacuum will not pick up
or suction is weak
Dust is escaping from the
hand vacuum
REPLACEMENT PARTS
XF769
Dust Cup Filter
XB780N
Battery pack
20
1-800-798-7398
SUGGESTED SOLUTION
•
Batteries need to be recharged.
•
Batteries are dead and need to be replaced.
•
There is no power in the electrical outlet being used while charging. Try to charge
using a different electrical outlet.
•
The metal contact pins on the motorized brush are not in contact with the
connector slots on the vacuum. Remove the motorized brush and re-insert firmly
into the air-intake nozzle.
•
The motorized brush is blocked. Carefully remove all the lint, hair, etc. from the
motorized brush.
•
Dust cup is full. Empty the dust cup.
•
Dust cup filter needs cleaning or replacement. Clean or replace the dust cup
filter.
•
Vacuum needs to be recharged.
•
Empty the dust cup container.
•
The dust cup filter is not installed correctly. Remove it and re-insert it.
•
The dust cup filter has a hole or a puncture in it. Replace it with a new one.
To order additional parts for your Shark
VACUUM models SV780C 14 go to www.sharkclean.com
CORDLESS HAND
®
or call 1-800-798-7398.