Temporary Unlock
Swipe Action
Slide finger from power
any
button to
function
button, and release.
Auto Shutdown – VG3 will automatically power down
after 15 minutes of no audio to preserve battery.
8
Troubleshooting
Problem
• Be sure unit is fully charged
VG3 does not
• Be sure keypad is clear of any dirt,
turn on
dust or moisture
• Disconnect / Re-connect battery
• Power cycle VG3 unit(s) and retry
Difficulty with
• Clear both Bluetooth and TWS pairing
Bluetooth or
history by holding the Bluetooth button
TWS pairing
process
for 10 seconds (third beep), repeat
by pressing the TWS buttons for a full
10 seconds (third beep) and try your
pairing again.
• Disable/Enable Bluetooth function
on your music source device (phone or
computer) and retry
• Wipe down keypad to remove any
Keypad has
un-intended
excess moisture or dirt
operation due
• Utilize Child Lock or Auto Lock features
to moisture
described above
Keypad
• The VG3 utilizes an ambient light
backlights
sensor to adjust the LED backlights
are changing
and status LED indicators based on the
brightness or
ambient light. This is normal operation
turn off
Keypad is not
Power cycle the unit and be certain
responding
that Child Lock and Auto-Lock functions
to button
are Disabled
presses
• Perform factory reset by Disconnect-
Unit is
ing & Reconnecting battery
misbehaving or
• Clear both Bluetooth and TWS
not responsive
memory (refer to instructions above)
• Power cycle unit
Solution