Operating Instructions and Parts Manual
Troubleshooting Chart
Symptom
Possible Cause(s)
Pump won't run
1. Connections not secure
2. Low or defective battery
3. Float switch stuck
4. Defective or blown fuse
Motor hums but
1. Defective battery
pump won't run
2. Impeller is locked
Pump runs but
1. Check valve missing or improperly
pumps very little
installed
or no water
2. Obstruction in discharge pipe
3. Discharge pipe length and/or
height exceeds capacity of pump
4. Low or defective battery
Pump cycles too
1. Check valve problem
frequently
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Corrective ction
1. Check all connections
2. Check battery and replace if low or defective
3. Make sure nothing is interfering with operation of switch
4. Check internal fuse located inside the control box. Pull the
charger from the wall outlet and remove. If the fuse is blown,
replace it with a 20 amp automotive type fuse
1. Check battery and replace if low or defective
2. Unplug pump, remove screen, and check to see if impeller is free
to turn. If impeller is locked, remove the 7 screws on the bottom
of the pump to release the housing around the impeller. Remove
the obstruction. Reassemble pump and reconnect
1. Check to make sure check valves installed between primary
pump discharge and Backup Sump Pump are functioning
properly
2. Check for obstruction and clear if necessary
3. If discharge is too high, a separate line may be required with a
lower discharge height
4. Check battery and replace if low or defective
1. Check to make sure check valves installed between primary
pump discharge and Backup Sump Pump are functioning
properly
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