Troubleshooting - SentrySafe SFW123BDC Manual Del Propietário

Troubleshooting

The Problem:
The door will not lock
Cannot open door after
inputting the electronic
code
The handle does not
rotate
Red indicator light blinks
three times and there
are three beeps
Red indicator light blinks
five times and there are
five beeps
Red indicator light blinks
once and there is one
beep
Red indicator light is
blinking when inputting
a code
Yellow indicator light
is on
Can't enroll a finger
Fingerprint swipe will
not unlock the door
Why it is Happening:
Shipping screw is in place
Safe's door equipped with
a water resistant gasket
may initially be tight
An incorrect code has
been entered
-or-
Failure to enroll
Program button is pressed
out of sequence
-or-
30 seconds has lapsed
between button entries
An incorrect code has been
entered three times
Battery power is low
9
The Solution:
Remove the screw on the
back inside of the door
Hold the handle up while
inputting the code and then
pull down when the green
light comes on. Ensure the
keylock is in the unlocked
position.
Ensure the keylock is in the
unlocked position. Hold the
handle up while inputting
the code and then pull
down when the green light
comes on.
Verify code and re-enter
-or-
Try to enroll again
Please call our Customer
Service center
1-800-828-1438
Start over
Wait two minutes and start
over
Replace batteries
• Refer to tips on page 8
• Try a different finger
Look to page 8 for
fingerprint tips