Chicago Faucets E-Tronic
Problem
No water flow
™
20 User Guide
TROUBLESHOOTING
Possible Cause
Supply valves are closed
Outlet is blocked or dirty
Inlet water line filter is dirty or blocked
Braided hose is kinked
No external water pressure
Battery is drained (DC faucets only)
Battery contacts are corroded (DC faucets only)
Reverse battery insertion
Connector between transformer and power
adapter unplugged (AC faucets only)
Power adapter contacts are corroded (AC
faucets only)
Connecting cable is kinked or broken (AC
faucets only)
No external power supply (AC faucets only)
Shut-off screw is missing or defective
Solenoid valve inoperable
Electronics module inoperable
Power adapter defective (AC faucets only)
Sensor distance is not adjusted properly
Infrared window scratched or dirty
Interfering reflections from sink
Solution
Open supply valves
Clean or replace outlet
See "Care and Maintenance"
Clean or replace filter
See "Care and Maintenance"
Eliminate braided hose kink
Check water pressure
Provide water pressure
Replace battery
See "Care and Maintenance"
Clean contacts or replace battery
See "Care and Maintenance"
Insert battery correctly
Plug connector
Clean contacts
Replace defective parts
See "Replacement Parts"
Check external power supply
Provide power supply
Replace shut-off screw
See "Replacement Parts"
Replace solenoid valve
See "Replacement Parts"
Contact Chicago Faucets technical
service or replace electronics module
See "Replacement Parts"
Contact Chicago Faucets technical
service or replace power adapter
See "Replacement Parts"
Reset sensor monitoring range
Remove and re-install shut-off screw.
Do not disturb sensor scanning
procedure (wait until water flow stops
and LED switches off)
Clean window with smooth cloth
Reset monitoring range
Remove and reinstall shut-off screw.
Do not disturb sensor scanning
procedure (wait until water flow stops
and LED switches off).
6