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Wallbox eMH2 – Resolving errors
y For wallboxes with charging socket: also remove the charging connector from the charging
socket of the wallbox and plug it back in.
y Check the charging cable and replace it if required.
Description
The red LED on the wallbox flashes once and the green and/or blue LEDs flash in a particular, cyclically
repeating pattern.
Cause and suggested solution
The wallbox has detected an error that prevents or interrupts charging operations. The LED flash
pattern is cyclically repeated until the error has been resolved.
y The wallbox automatically reinitiates the charging procedure every 30 or 60 seconds.
y Should the error continue to occur, please switch off the power supply via the integrated RCCB of
the wallbox and then switch it on again.
y remove the charging connector from the vehicle's charging inlet and plug it back in.
y For wallboxes with charging socket: also remove the charging connector from the charging
socket of the wallbox and plug it back in.
y Should the error persist, please contact a qualified specialist electrical contractor to resolve the
error.
y Should the wallbox have to be replaced, please contact the dealer from whom you have purchased
your wallbox.
Description
The red LED of the wallbox flashes once every 10 seconds and the blue LED is continuously ON.
Cause and suggested solution
The wallbox has detected an error that limits the charging current. The wallbox will remain in this
operating state until the error is resolved.
y remove the charging connector from the vehicle's charging inlet and plug it back in.
y For wallboxes with charging socket: also remove the charging connector from the charging
socket of the wallbox and plug it back in.
y Contact a qualified specialist electrical contractor to have the error resolved.
Description
The LEDs of the wallbox are not functioning.
Cause and suggested solution
The wallbox is not connected to the electricity grid.
y Check the internal RCCB and switch it back on if required.
y Check the upstream circuit breaker in your domestic power distribution and switch it back on if required.
y Have a qualified specialist electrical contractor check the power supply cable and restore it if required.
The wallbox is defective.
y Please contact a qualified specialist electrical contractor to have the error resolved.
y Should the wallbox have to be replaced, please contact the dealer from whom you have purchased
your wallbox.