Service And Support Conditions; Pixel Defect Policy; Package Contents - JP ClassMate PC SLIDES201t Manuel Del Usuario

3.2. Service and Support Conditions

The execution of the compliance warranty of the products produced by jp.ik, under
JP brand, shall be carried out by authorized jp.ik Service Centers, which are distrib-
uted in the countries where the products are provided and must be requested at
www.jp.education.
To prepare the equipment for transportation:
• Make a backup of the information contained in it. While repairing your equip-
ment it may be necessary to reformat or replace the disk. We also recommend
the removal of confidential or personal information before sending any equip-
ment for repair.
IMPORTANT:
jp.ik does not hold itself responsible for the loss of information during the repair
service.
• jp.ik cannot ensure the return of removable components.
Remove the memory cards from the equipment before sending it for repair;
• When sending your equipment, use the original product packaging or other
suitable packaging to prevent damage during transportation. Make sure the
equipment is well packed and protected.
Any information must be requested to:
J. P. Sá Couto, S.A.
Rua da Guarda, 675
4455-466 Perafita - Portugal
E-mail: support@jp.education
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3.3 Pixel Defect Policy

All JP products pass thru a strict quality and reliability control process. Despite all
efforts in these processes, a small percentage of LCD panels may have minor cos-
metic manufacturing anomalies or irregularities such as bright or dark dots in the
viewable area. These cosmetic imperfections are common to all LCD panel types
and are not specific to any JP model or product line.
JP products use Class 1 LCD Panels with the following set of criteria when damaged
LCDs are submitted for warranty coverage.
Classification based on ISO 9241-302:2008.

4. PACKAGE CONTENTS

One tablet with a stylus
One docking keyboard
One microlens
One thermal probe
One USB cable
One universal USB adapter
Quick Guide
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