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840173900 ENnv05.qxd
4/17/08
Troubleshooting
PROBLEM
Ice cream is not firm enough or
is still running after 60 minutes.
8
1:02 PM
Page 8
PROBABLE CAUSE/SOLUTION
• The freezer bowl was not in the freezer long enough (preferably overnight).
• The freezer is not cold enough. Ice cream sets at 10 to 14ºF (-10 to -12ºC). If the freezer
is not at 0ºF (-18ºC) the ice cream will not set.
• Too much mixture was put in freezer bowl. Maximum fill is 1 quart.
• Ingredients are warm or at room temperature.
• The freezer bowl was left at room temperature for more than 5 minutes before use.
• The freezer door was opened and closed too many times during the freezing process.
• The freezer bowl has a thick coating of ice on the walls. After washing, dry completely
prior to placing back in freezer.
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