LIMITED HOME USE WARRANTY
EXCLUSIONS AND LIMITATIONS
Who IS covered:
•
The original owner and is not transferable.
What IS covered:
•
Repair or replacement of a defective motor, electronic component,
or defective part and is the sole remedy of the warranty.
What IS NOT covered:
•
Normal wear and tear, improper assembly or maintenance, or installation of parts
or accessories not originally intended or compatible with the equipment as sold.
•
Damage or failure due to accident, abuse, corrosion, discoloration of paint or plastic,
neglect, theft, vandalism, fire, flood, wind, lightning, freezing, or other natural disasters
of any kind, power reduction, fluctuation or failure from whatever cause, unusual
atmospheric conditions, collision, introduction of foreign objects into the covered
unit, or modifications that are unauthorized or not recommended by Matrix.
•
Incidental or consequential damages. Matrix is not responsible or liable for indirect, special
or consequential damages, economic loss, loss of property, or profits, loss of enjoyment or
use, or other consequential damages of whatsoever nature in connection with the purchase,
use, repair or maintenance of the equipment. Matrix does not provide monetary or other
compensation for any such repairs or replacement parts costs, including but not limited to
gym membership fees, work time lost, diagnostic visits, maintenance visits or transportation.
•
Equipment used for commercial purposes or any use other than a single
family or Household, unless endorsed by Matrix for coverage.
•
Equipment owned or operated outside the US and Canada.
•
Delivery, assembly, installation, setup for original or replacement units or labor
or other costs associated with removal or replacement of the covered unit.
•
Any attempt to repair this equipment creates a risk of injury. Matrix is not responsible
or liable for any damage, loss or liability arising from any personal injury incurred
during the course of, or as a result of any repair or attempted repair of your fitness
equipment by other than an authorized service technician. All repairs attempted by
you on your fitness equipment are undertaken AT YOUR OWN RISK and Matrix shall
have no liability for any injury to the person or property arising from such repairs.
•
If you are out of the manufacturer's warranty but have an extended
warranty, refer to your extended warranty contract for contact information
regarding requests for extended warranty service or repair.
SERVICE/RETURNS
•
In-home service is available within 150 miles of the nearest
authorized Service Provider (Mileage beyond 150 miles from an
authorized service center is the responsibility of the consumer).
•
All returns must be pre-authorized.
•
The warranty is limited to replacing or repairing, at the servicer's and/
or manufacturer's option, the same or comparable model.
•
Defective components may be requested to be returned to the
manufacturer upon completion of warranty service using a prepaid
return shipping label. If you have been advised to return parts and
did not receive a label, please contact Customer Tech Support.
•
Replacement units, parts and electronic components reconditioned to as-new
condition by the manufacturer or its vendors may sometimes be supplied
as warranty replacement and constitute fulfillment of warranty terms.
•
This warranty gives you specific legal rights, and
your rights may vary from states to state.
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