How can I access my bike's owner's manuals?
Access your bike from the "Bikes" section, and select the "More information" option: There you will see all
the technical specs for the model of your bike and you can download the appropriate manuals if required.
How can I change the language or country settings in myMondraker ?
From the "Account" section, go to "Language": There you can change to your preferred language and
country.
Please note that changing the app's language may also change the content regarding Mondraker events
or the available promotions you receive.
How do I contact Mondraker?
From the "Account" section go to "Contact": there you can fill out an enquiry form that will be sent directly
to Mondraker.
How do I change the Mondraker dealer that is linked to my bike?
Log in to the "Bikes" section, and select the bike you wish to associate with a different Mondraker dealer.
You can also do this from the "Account" section. Next to the name of the dealer you will see an "Edit"
icon. This will take you to a list of dealers, ranked by distance (if you allow myMondraker to access your
location) or by entering a post code. Once you find your dealer, press the "Link" button and it will update
both your bike's file and your account.
How can I access the stats?
Access your global stats through either the "Rides" section or the "Account" section. You will be able to
see information about your weekly/yearly average or the overall total from when you started recording
your rides on MIND.
MIND device on your bike does not respond correctly or you cannot connect to the bike?
Along with each MIND a " Master Key " is included with which we can reset the system solving any con-
nectivity issues that may happen. Simply insert the Master Key provided into the charging port of both
the front and rear device, wait 5 seconds, remove it, wait 30 seconds for the entire system to reboot and
reconnect. It's that simple. It is also important that you do not lose this Master Key, and that you visit your
Mondraker dealer in case you have any trouble with your MIND-equipped bike.
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