Troubleshooting - Polytropic PAC 16 Manual De Instrucciones

Troubleshooting

After a correct installation and connection, your Polytropic heat pump doesn't
work correctly?
This table can help you.
First, please verify that:
• Heat pump is correctly connected to power supply and well controlled by
filtration pump.
• Heat pump is correctly connected by water tubes (hydraulic circuit) to
swimming pool.
• Heat pump is correctly placed (distance to surrounding elements)
Fault
No digital display
ignition
Ignition of fan is
OK, but heat pump
does not work
Heat pump works
correctly but it
stops few minutes
after starting
Heat pump works
but pool water
temperature does
not increase (or too
slow)
Probable cause
Relay is not connected
to "1" and "5"
Phase error detector
stops the heat pump
(tri-phase heat pump)
LP pressure controller
cut off
Defrost mode
Gas charge problem
This heat pump is too
small for the pool and/or
season
By-pass needs
adjustments
No cover present
Checking
Verify connections
Invert two phases and check again.
It starts few minutes later
Check button setting.
Has to be set to « 7 »
Check if the pressure
gauge indicates 5 to 10
bars when heat pump is
stopped
Check with Polytropic
software
www.polytropic.fr
"aquavariation" menu
Check by-pass setting
Equip your swimming pool
with a cover
- 46 -
Answer
Connect or Install
relay
Wait till water
temperature is higher
than 15° C
Once the ambient
temperature is >7 the
heat pump will start
working
Contact your seller
Contact your seller
Please see water
setting chapter of this
handbook
Install a solar cover