WARRANTY
3- YEAR LIMITED WARRANTY
What does the Warranty Cover?
®
®
Health o meter
Professional ProPlus
scales are warranted from date of purchase against defects of
materials or in workmanship for a period of three (3) years. If you have an equipment problem that you
cannot resolve, and the Customer Service provider determines that a defect of material or in workmanship
exists, the customer's sole remedy will be repair or replacement of the scale at no charge. Replacement will
be made with a new or remanufactured product or component. If the product is no longer available,
replacement may be made with a similar product of equal or greater value. All parts including repaired and
replaced parts are covered only for the original warranty period.
Who is Covered?
The original purchaser of the product must have proof of purchase to receive warranty service. Please save
your invoice or receipt. Authorized dealers selling Pelstar products do not have the right to alter, or modify or
any way change the terms and conditions of this warranty.
What is Excluded?
Your warranty does not cover normal wear of parts or damage resulting from any of the following:
negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating
instructions, abuse including tampering, damage in transit, or unauthorized repair or alternations. Further, the
warranty does not cover Acts of God, such as fire, flood, hurricanes and tornadoes. This warranty gives you
specific legal rights, and you may also have other rights that vary from country to country, state to state,
province to province or jurisdiction to jurisdiction.
To get Warranty Service make sure you keep your sales receipt or document showing proof
of purchase. Call 1 (800) 638-3722 to receive a return authorization (RA) number, which must be
included on the return label. Attach your proof of purchase to your defective product along with your
name, address, daytime telephone number and description of the problem. Carefully package the
product and send with shipping and insurance prepaid to:
Pelstar, LLC
Attention R/A#_____________
Repair Department
11800 South Austin Avenue
Alsip, IL 60803
If your scale is not covered by warranty, or has been damaged, an estimate of repair costs or replacement
costs will be provided to you for approval, prior to servicing or replacing.
PRODUCT LIFE: 10 YEARS / 100,000 CYCLES
Pelstar, LLC
11800 South Austin Avenue • Alsip, IL 60803 • USA
1-800-638-3722 or 1-708-377-0600
ProPlus® is a registered trademark of Pelstar, LLC.
Health o meter® is a registered trademark of Sunbeam Products, Inc. used under license.
Health o meter® Professional products are manufactured, designed and owned by Pelstar, LLC.
We reserve the right to improve, enhance or modify Health o meter® Professional product features or
specifications without notice. © Pelstar, LLC 2011
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