Troubleshooting tips
The following simple issues can be handled by the user. Please call the near-
est authorized service center if the issue was not settled.
Problem
No operation
Odor
Compressor runs for
long periods of time
Illuminating light does
not work
The refrigerator door
can not be properly
closed.
Loud noises
This is normal
• The refrigerator enclosure may
emit heat during operation specially
in summer, this is caused by the ra-
diation of the condenser, and is nor-
mal.
• Condensation could be detected on
the exterior surface and door seals
of the freezer when the ambient hu-
midity is high, this is normal. Wipe
the condensation away with a dry
and soft cloth.
Possible Cause
• Check whether the refrigerator is plugged in and
connected to power.
• Low voltage.
• Power failure or tripped circuit breaker.
• Odorous foods should be closely wrapped.
• Some foods may be rotten.
• The interior of the refrigerator needs cleaning.
• Normal during summer when the ambient tem-
perature is higher.
• Do not place too much food into the freezer at one
time.
• Do not add foods until they are cooled down to
room temperature.
• Frequent opening of refrigerator/freezer door.
• Make sure the refrigerator is connected to power.
• Light bulb is damaged.
• Door is stuck by food packages.
• Too much food inside the unit.
• The unit is not leveled.
• The refrigerator is not leveled.
• Make sure the refrigerator parts are properly
placed.
• A buzzing sound is generated by
running compressor specially when
starting up or turning off.
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EFRIGERATOR