clage CEX-U Manual De Instrucciones página 9

5. Trouble-shooting and service
Repairs must only be carried out by
authorised professionals.
If a fault in your appliance cannot be
rectified with the aid of this table,
please contact the service organis-
tion of your importer or the Central
Customer Service Department at
CLAGE. Please have the details of
the typeplate at hand.
CLAGE GmbH
Central Customer Service
Pirolweg 1–5
21337 Lüneburg
Tel.: (+49) 4131 89 01-40
Fax: (+49) 4131 89 01-41
E-Mail: service@clage.de
Your instantaneous water heater CEX-U was manufactured conscientiously and checked
several times before delivery. Should malfunctions nevertheless occur, it is usually only
due to a bagatelle. First attempt to switch the house fuses off and on again in order to
reset the electronics. Next, try to remedy the problem with reference to the following
table. In doing so, you will avoid unnecessary expense of customer service assistance.
Problem
Water stays cold
Display flashes error message
"Er"
Flow rate of hot water too
weak
Selected temperature is not
reached , "MAX" lights
Selected temp. is not
reached , "MAX" does not
light
Symbol "sun" lights
Appliance heats, the display
does not light
9
Cause Solution
Master fuse tripped Renew or activate fuse
Reset STDB by customer
STDB tripped
service
Switch fuse off and on. If
Control system has
"Er" still flashes contact cus-
switched off
tomer service
Outlet fitting dirty or Clean shower head, jet regu-
calcified lator or sieves
Fine filter dirty or cal- Let clean fine filter by a spe-
cified cialist
Water flow rate too Reduce water flow rate at
high the tap
Cold water has been Tap hot water only; set tem-
added via the tap perature for use
Inlet temperature
exceeding nominal Reduce inlet temperature
temperature
Let fix correct position of
Display plug not prop-
display plug by customer
erly connected
service