Trouble-Shooting And Service - clage CFX-U Instrucciones De Operación

5. Trouble-shooting and service

Repairs must only be carried out by
authorised professionals.
If a fault in your appliance cannot be
rectified with the aid of this table,
please contact the service organisa-
tion of your importer or the Central
Customer Service Department. Please
have the details of the typeplate at
hand.
CLAGE GmbH
Central Customer Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Tel: +49 · 4131 · 89 01- 40
Fax: +49 · 4131 · 89 01- 41
Email: service@clage.de
This instantaneous water heater was manufactured conscientiously and checked sever-
al times before delivery. Should malfunctions nevertheless occur, it is usually only due
to a bagatelle. First attempt to switch the house fuses off and on again in order to reset
the electronics. Next, try to remedy the problem with reference to the following table.
In doing so, you will avoid unnecessary expense of customer service assistance.
Problem
Water stays cold, digital
display does not light up
Water stays cold, digital
display does light up
Display flashes error mes-
sage "Er"
Flow rate of hot water too
weak
Appliance heats, the display
does not light
Remote control display:
value is incorrect
Symbol "battery" lights
Display: "no" and appliance
does not response to the
remote control
Display: " - -" and radio sym-
bol flashes
If the connection cable is damaged, it must be replaced with an original spare cable
from the manufacturer by an authorised technician in order to avoid any hazards.
If you cannot rectify the fault with the aid of the troubleshooting table, please contact
the custo mer service.
15
Cause Solution
Master fuse tripped Renew or activate fuse
Safety pressure cut-
Contact customer service
out tripped
Safety thermal cut-out
Contact customer service
tripped
Switch fuse off and on. If "Er"
Control system has
still flashes contact customer
switched off
service
Outlet fitting dirty or Clean shower head, jet regu-
calcified lator or sieves
Fine filter dirty or Let clean fine filter by a spe-
calcified cialist
No radio contact Press key
Flat batteries Replace batteries
Standby mode of the Press a key on the remote
remote control control
Insert two new type AAA
Flat batteries
batteries
Place the remote control
Transmission range
closer to the appliance, press
exceeded
key
Disturbance through Repeat login with different
other radio emitters radio channel
Registration in pro- Hold the remote control in
cess front of the water heater
CLAGE