Troubleshooting - Tineco FLOOR ONE S3 Serie Manual De Uso

Troubleshooting

Problem
The appliance does not turn on
Weak suction
Brush roller tangled
indicator blinking
Voice prompt:
1. Please clean the
brush roller
2. Please install the
brush roller correctly
WiFi indicator is off
CWT empty indicator
blinking
Voice prompt:
Clean Water Tank
empty, please refill
water and cleaning
solution
DWT full indicator
blinking
Voice prompt:
Please clean Dirty
Water Tank
All lights off in
operation
Battery level indicator
blinking
Voice prompt:
Low battery, please
charge
LED loop blinking red
Voice prompt:
Please begin self-
cleaning cycle
Self-cleaning icon
blinking
Power indicator
blinking
Note:
If the above troubleshooting guide fails to provide a solution, please visit our website
www.tineco.com for further support.
Possible cause
Auto protection for overheating Restart after cooling down
The HEPA is not installed, or the
HEPA is dirty
1. The brush roller is blocked
2. The brush roller is not
installed
WiFi is not connected
CWT is empty
The dirty water in DWT has
reached the MAX line
Battery overheat or malfunction
Low battery
Dirt sensor malfunction or
blocked
Brush roller is dirty
Motor malfunction
21
Solution
Clean and dry the HEPA
1. Remove blockages
2. Install brush roller correctly
Follow the in-app guide to
connect to WiFi
Refill CWT
Empty the dirty water and then
reinstall the DWT
Cool the appliance down and
restart
Charge the appliance, or restart
Remove blockages, clean the
debris channel, or restart
Start self-cleaning
Contact Customer Service