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REGULAR CONTROL OF THE DEVICE
Control regularly that the device doesn´t present any damage. If it should be the case,
please contact your customer service to solve the problem.
What to do in case of problem?
Please contact your customer service and prepare following information:
•
Invoice number and serial number (the latest is to be found on the technical pla-
te on the device).
•
If relevant, a picture of the damaged, broken or defective part.
•
It will be easier for your customer service clerk to determinate the source of
the problem if you make a detailed and precise description of the matter. Avoid
formulations like "the device doesn´t heat", which may mean that it doesn´t heat
enough or even not at all. Though, those two possibilities have a different causati-
on!
The more detailed your information, the quicker the customer service will be able to
answer your problem rapidly and efficiently!
CAUTION: Never open the device without the authorization of your customer ser-
vice. This can lead to a loss of warranty!
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