Problems
The coffee is not
strong enough for
you.
The coffee is not hot
enough.
Brown particles are
found on the pod.
A green light may be
seen on the button
when the appliance
is plugged in.
HELPLINE:
If you have any product problems or queries, please contact our Customer
Relations Team first for expert help and advice:
0845 602 1454
(01) 677 4003
or consult our website - www.tefal.co.uk
Probable causes
- The coffee is not strong
enough.
- The coffee you are using
does not have enough
flavour.
- The cup is cooling the coffee
down.
- The cup is cooling the coffee
down
- The coffee maker is scaled.
- Particles of scale have
detached from the coffee
maker.
- This is normal, the appliance
is in stand-by mode.
Help protect the environment!
Your appliance contains valuable materials which can be
recovered or recycled.
Leave it at a local civic waste collection point.
-
UK
-
Ireland
- Reduce the volume of the
preparation by pressing the button
before the automatic end of the
cycle.
- Many coffees are available,
choose a stronger coffee.
- Do not use a cup that is bigger
than 150 ml, otherwise this cools
the coffee down more quickly.
- To keep the coffee hot longer,
preheat the cups with hot water
for example.
- Descale the coffee maker, refer to
the Descaling paragraph for
instructions.
- Descale the coffee maker, refer to
the Descaling paragraph for
instructions.
24
Corrective actions