Troubleshooting (continued)
Symptom
1. Bad o-ring gasket
2. Dirty shaft seal
Fluid leakage
3. Bad shaft seal
4. Incompatible fluid
5. Loose fasteners
1. Suction line problem
2. Bypass valve open
3. Vanes sticking
Pump won't prime
4. Excessive rotor or vane wear
5. Outlet blocked
6. Vapor Lock
1. Excessive dirt in screen
2. Suction line problem
3. Bypass valve sticking
4. Vanes sticking
Low capacity
5. Excessive rotor or vane wear
6. Hose or nozzle damage
7. Plugged filter
8. Low fluid level
1. Incorrect voltage
2. Vanes sticking
Pump runs slowly
3. Wiring problem
4. Motor problem
1. Bypass valve sticking
2. Low voltage
Motor stalls
3. Excessive rotor or vane wear
4. Debris in pump cavity
1. Pumping high viscosity fluids
2. Clogged screen
Motor overheats
3. Restricted suction pipe
4. Motor failure
5. Pump rotor lock-up
1. No Power
2. Switch failure
Motor inoperative
3. Motor failure
4. Thermal protector failure
5. Incorrect/loose wiring
1. Dirt in pump cavity
2. Motor failure
Pump hums but will not
operate
3. Broken key
4.
Low voltage
Bold text indicates repairs that are not serviceable by the owner; please refer to our warranty policy on page 2 for further instructions.
* Repairs marked with an asterisk (*) will require Repair Kit #700KTF2689. This kit includes a replacement rotor and new vanes, as well as a number of other important seals and
components to complete the repair. Details of this kit are on page 10.
Cause
Solution
Check all o-ring gaskets
Clean seal & seal cavity
Replace seal
Refer wetted parts list to fluid manufacturer
Tighten fasteners
Check for leaks in suction line
Remove and inspect valve, must move freely & be free of debris
Check vanes and slots for nicks, burrs and wear *
Inspect rotor & vanes for excessive wear or damage, replace if necessary *
Check pump outlet, hose, nozzle & filter for blockage
Reduce vertical and horizontal distance from pump to liquid; Remove the automatic nozzle
Remove and clean screen
Check suction line for leaks or restrictions; it may be too small, too long or not airtight
Remove and inspect valve; must move freely & be free of debris
Check vanes and slots of wear
Inspect rotor & vanes for excessive wear or damage; replace if necessary *
Replace hose or nozzle
Replace filter
Fill tank
Check incoming line voltage while pump is running
Inspect vanes and slots for nicks, burrs and wear
Check for loose connections
Refer to warranty policy
Remove and inspect valve, must move freely & be free of debris
Check incoming line voltage while pump is running
Check rotor & vanes for excessive wear or damage *
Clean debris from pump cavity
These fluids can only be pumped for short periods of time (less than 30 minutes duty cycle)
Remove and clean screen
Remove and clean pipe
Refer to warranty policy
Clean and check pump rotor and vanes
Check incoming power
Refer to warranty policy
Refer to warranty policy
Refer to warranty policy
Check wiring
Clean out pump cavity
Refer to warranty policy
Remove all debris & replace insert
Check incoming line voltage while pump is on
INSTALLATION AND OPERATION MANUAL
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