Kohler 5702-VBW-0 Guía De Propietario página 13

Troubleshooting (cont.)
Control Amplifier Troubleshooting Table
Symptoms
1. One or more transducers
do not produce sound.
2. The music stops even
though a song has been
properly selected, and the
status indicator light is
blinking yellow.
3. The status LED is not
illuminated.
4. No sound plays through
the transducers.
5. The control amplifier is
not connecting to my
BLUETOOTH device.
Kohler Co.
Probable Cause
A. Transducer wire is not
connected properly.
B. Damaged transducer wires.
C. Transducer is missing, loose, or
not attached.
A. Thermal shut down.
B. Control amplifier error.
A. Power supply is not plugged
into the outlet.
B. Power supply connection to the
control amplifier is loose or
disconnected.
C. The outlet is not powered.
D. Circuit breaker has been
tripped.
A. The song is paused.
B. Auxiliary-In or BLUETOOTH
source is not connected.
C. Vibracoustic experience has not
been selected at the User
Interface.
D. The control amplifier has been
muted.
E. The volume is too low.
A. The BLUETOOTH device is not
within range.
13
Recommended Action
A. Make sure the wires are properly
connected to the control amplifier.
Each transducer has a white with
black wire which is the positive (+)
lead, and a solid white wire which
is the negative (-) lead.
B. The bath has six transducers with
wires that are permanently
attached. Inspect the six
transducers for frayed, cut, or loose
wires. Contact the Customer Care
Center for assistance.
C. If any one of the six transducers is
missing, loose, or not attached to
the bath, contact the Customer
Care Center for assistance.
A. Shut down the system for 1 hour to
allow the unit to cool. Make sure
the area where the unit is installed
does not exceed 104°F (40°C).
Restart the system. If the status
indicator is not solid or blinking
blue, refer to the control amplifier
installation guide.
B. Contact the Customer Care Center
if the control amplifier LED status
indicator is blinking yellow after
the system has been restarted.
A. Plug the power supply into the
outlet.
B. Check power supply connection to
the control amplifier and reconnect
if needed.
C. Make sure there is power to the
electrical outlet.
D. Reset the circuit breaker.
A. Make sure a song is playing. If the
song is paused, press the resume
feature to continue playback.
B. Make sure a song is playing from
the auxiliary-in or BLUETOOTH
source.
C. Make sure the vibracoustic
experience has been selected.
D. Go into the intensity screen on the
User Interface and un-mute the
control amplifier.
E. Make sure the volume is set high
enough on the user interface and
the auxiliary device.
A. Make sure the BLUETOOTH device
is within range of your control
amplifier. Under normal conditions,
the maximum range is 30' (9.14 m).
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