TROUBLESHOOTING
If you have difficulty operating your phone, the suggestions below should solve the
problem. If you still have difficulty after trying these suggestions, please call to
Consumer Support or at our website www.steren.com.
Trouble
My phone doesn't work at all.
Suggestion
• Make sure the power cord is plugged in.
• Make sure the telephone line cord is plugged firmly into the corded / cordless
telephone base and the telephone wall jack.
• Charge the battery in the wireless handset. For optimum daily performance, return
the handset to its telephone base when not in use.
Trouble
I cannot get a dial tone.
Suggestion
• Try all the suggestions above.
• Move the wireless handset closer to the telephone base. You might have moved out
of range.
• If there is no dial tone on that phone either, the problem is in your wiring or local
service. Contact your local telephone company.
Trouble
I cannot dial out
Suggestion
• Make sure you have a dial tone before dialing.
• If the other phones in your home are having the issue, the problem is in your wiring
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