Troubleshooting Guide
The meter does not display a message after
v
inserting a test strip
Probable Cause
Battery exhausted.
Battery incorrectly
installed or absent.
Test strip inserted
upside down or
incompletely.
Defective meter.
v T he test does not start after applying the
sample.
Probable Cause
Insufficient blood
sample.
AutoCode
®
Actions
Replace the batteries.
Check that the batteries are
present and correctly installed.
Insert the test strip correctly
with the contact bar entering
the test strip slot.
Please contact Customer Care
at 1.800.243.2636 for assistance.
Actions
Repeat the test using a new
test strip and a larger blood
sample.
Owner's Manual
Blood Glucose Meter
58