Problem:
Heat pump functions but the
water does not warm up.
There is ice on the heat
exchanger.
Heat pump is leaking water
Display: error message EE b
Display: error message EE c
Display: error message EE d
Display: error message EE 1
Cause:
The heat pump was just
installed.
The pool water has cooled
down significantly since the
heat pump was last used.
The ambient temperature is
too low and/or humidity is
high.
The gas pressure in the
refrigerant circuit is too low
(see "Testing" section)
Condensation water has
accumulated.
Water comes out at the heat
exchanger or the connections
of the water circuit.
Insufficient water flow.
Ambient temperature below
15 °C.
Solutions:
Wait 24 – 48 hours for the set
temperature to be reached.
Contact an authorized
qualified person.
Wait 24 – 48 hours for the set
temperature to be reached.
Contact an authorized
qualified person.
Start manual defrosting.
Contact an authorized
qualified person.
Set the heat pump to standby.
If the heat pump stops leaking,
condensation water was the
cause.
Check the fastening nuts and
tighten them if necessary.
Contact an authorized
qualified person.
Increase the water throughput
of the hydraulic circuit that
supplies the heat pump.
Contact an authorized
qualified person.
Wait until the ambient
temperature increases before
starting the heat pump.
Contact an authorized
qualified person.
Contact an authorized
qualified person.
Contact an authorized
qualified person.
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