EN
N°
Problem encountered
Machine does not turn on.
Power lights are off after
1
having pressed the
MULTIFUNCTION
button
.
The machine requires a lot
2
of time to heat up.
3
The machine is very noisy.
4
The machine No supply.
32
TROUBLESHOOTING
Possible causes
1 - Machine is not
connected to the
power source.
2 - The machine is
connect to power
strip not working.
3 - Power supply not
present.
1 - Machine storage at
low temperatures
(e.g.: cellar/garage).
2 - The machine has
limescale build-up.
1 - Machine not is on a
flat and stable surface.
2 - Power supply cable
incorrectly positioned.
3 - Movable parts not
fitted properly.
4 - No water in the tank.
5 - Capsule not present.
1 - Electrical failure:
buttons not working.
2 - No water in the tank.
3 - Tank not inserted
correctly.
4 - Power-on failed.
Solution
Connected the machine to
the power source.
Connected the machine
directly to the power source.
Connect another device to
check the power supply.
Store the coffee machine
in a proper environment
and run 2 supplies without
capsules.
Descale the machine.
Check the surface.
Check the correct position
of the cable into the base of
the machine.
Fit the movable parts
properly.
Top up the tank with fresh
drinking water.
Insert Lavazza capsule or
compatible.
Press one of the buttons
and check the operation
of the pilot light (ON with
white blinking light) and the
machine power-on.
Top up the tank with fresh
drinking water.
Insert the tank correctly.
Repeat the coffee machine
power-on procedure.
Result
Ok: call solved.
Non-ok: go to step 2
Ok: call solved.
Non-ok: go to step 3
Ok: machine being
serviced.
Non-ok: electric system
fault.
Ok: call solved.
Non-ok: go to step 2
Ok: call solved.
Non-ok: machine being
serviced.
Ok: call solved.
Non-ok: go to step 2
Ok: call solved.
Non-ok: go to step 3
Ok: call solved.
Non-ok: go to step 4
Ok: call solved.
Non-ok: go to step 5
Ok: call solved.
Non-ok: machine being
serviced.
Ok: call solved.
Non-ok: go to step 2
Ok: call solved.
Non-ok: go to step 3
Ok: call solved.
Non-ok: go to step 4
Ok: call solved.
Non-ok: machine being
serviced.