Troubleshooting
Unplug pump from power receptacle before working on pump.
SYMPTOM
POSSIBLE CAUSE(S)
Motor will not
No electrical power
startor run
Low line voltage
Faulty automatic switch
Float or float rod stuck
Waterlogged float
Motor overload tripped
Electrical malfunction
Motor runs but
Inlet clogged
pump will not
Discharge line plugged
pump
Low line voltage
Pump airlocked
Broken impeller or shaft
Pump starts and
Improper positioning of
stops too often
float rod stop
Faulty automatic switch
Pump is noisy
Improper installation
Noisy motor
Pump will not
Debris around float or
stop running
float rod stuck
Faulty automatic switch
Motor defective
For parts or assistance, call Simer Customer Service at
CORRECTIVE ACTION
Check fuse, circuit breaker, power cord and
electrical outlet.
If voltage wiring under recommended minimum,
check size of wiring from main source. If OK,
contact Electric Company or local Hydro authority.
Operate switch manually and replace if inoperative.
Check to see float is not rubbing sump wall or float
rod rubbing or stuck against sump cover.
Replace float if filled with water.
If pump has been running and stops before sump
is emptied, automatic overload may have tripped.
Check inlet screen to be sure impeller is not
jammed. If so, free impeller of obstruction.
Check power cord, automatic switch and motor.
Replace faulty parts as needed.
Check inlet and clean if needed.
Clear discharge line and check valve for
obstruction.
Refer to Corrective Action on low line voltage in
above section.
Drill a 1/8" (3.2mm) hole in discharge pipe just
above pump body but below the check valve.
Replace impeller or shaft as needed.
Lower float rod stop.
Replace automatic switch.
Refer to No. 5 in Installation Instructions.
Replace pump.
Remove debris from sump. Check to see float is
not rubbing sump wall or float rod rubbing or stuck
against sump cover.
Replace switch.
Replace pump.
1-800-468-7867
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