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Note: To view files on OTG device you need to connect
OTG device to the player first. You cannot add song to
"my favorite" in OTG device.
Line Out
The player can support analog audio output (LINE OUT).
Connect one end of the standard 3.5mm audio cable to
the Line-out port of your player and the other end to the
external audio playback device. At this time, when there
is music playing on the player, the audio signal can be
transmitted to the external audio device.
Help and Troubleshooting
Can't turn on the device
- Please check if your operation is right: Long press the
power button for about 3 seconds.
- Please check whether the player is running out of power,
connect the player to an adapter and try again after
charging for 10min.
- Please contact our customer service to deal with if the
methods mentioned above doesn't work.
System Crashed
- Please hold down the power button for 8 seconds to
restart the player. The blue indicator will be out and then
light up again during the process.
No sound while playing music
- Please check if the volume is too low.
- Please check if the headset is plugged in or the headset
is damaged.
- Please check if the type of headset is supported by this
player.
- Please check if the music format is supported or
damaged.
Can't download files from computer
- Check if the player is connected to the computer.
- Check if the Micro SD card is inserted into the player
and recognized by the player, or damaged.
- Check if the Micro SD card has enough storage space.
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