TROUBLESHOOTING
I DON'T KNOW WHAT SOFTWARE VERSION I HAVE
From the main screen, swipe down. Then tap Preferences > About This
GoPro. The Version Number displays the software version that you
are running.
I CAN'T FIND MY CAMERA'S SERIAL NUMBER
The camera's serial number is listed in several places:
• In Preferences > About This GoPro
• On the inside of the battery bay (remove the battery to see it)
• On your camera's microSD card (in the version.txt file in the
MSC folder)
For more answers to commonly asked questions, see gopro.com/help.
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CUSTOMER SUPPORT
GoPro is dedicated to providing the best possible service. To reach GoPro
Customer Support, visit gopro.com/help.
TRADEMARKS
GoPro, HERO, Protune, and SuperView are trademarks or registered
trademarks of GoPro, Inc. in the U.S. and internationally. Other names and
marks are the property of their respective owners.
REGULATORY INFORMATION
To see the complete list of country certifications, refer to the Important
Product + Safety Instructions included with your camera or visit
gopro.com/help.
130-18416-000 REVC
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