■ Troubleshooting
If your air conditioner does not work properly, first check the following points before requesting service. If it still does not work
properly, contact your dealer or a service center.
●
Indoor unit
Symptom
Noise
Sound like streaming water during
operation or after operation.
Cracking noise during operation or
when operation stops.
Odor
Discharged air is smelled during
operation.
Dewdrop
Dewdrop gets accumurated near air
discharge during operation.
Fog
Fog occurs during operation in
cooling mode.
(Places where large amounts of oil
mist exist at restaurants.)
Fan is rotating for a while even though operation
stops.
Wind-direction changes while operating.
Wind-direction setting cannot be made.
Wind-direction cannot be changed.
When wind-direction is changed, flap operates
several times and stops at designated position.
Dust
At the initial high-speed operation, the fan may
sometimes rotate faster (for 3 to 30 minutes) than
the setting speed.
●
Check Before Requiring Services
Symptom
Air conditioner does not run
at all although power is turned
on.
Poor cooling or heating
performance.
If your air conditioner still does not work properly although you checked the points as described above, first stop the operation
and turn off the power switch. Then contact your dealer and report the serial number and symptom. Never repair your air
conditioner by yourself since it is very dangerous for you to do so.
●
Sound of refrigerant liquid flowing inside unit
●
Sound of drainage water through drain pipe
Cracking sound due to temperature changes of parts
Indoor odor components, cigarette odor and cosmetic odor accumurated
in the air conditioner and its air is discharged.
Unit inside is dusty. Consult your dealer.
Indoor moisture is cooled by cool wind and accumulated by dewdrop.
●
Cleaning is necessary because unit inside (heat exchanger) is dirty.
Consult your dealer as technical engineering is required.
●
During defrost operation
●
Fan rotating makes operation smoothly.
●
Fan may sometimes rotates because of drying heat exchanger due to
settings.
●
When air discharge temperature is low or during defrost operation,
horizontal wind flow is made automatically.
●
Flap position is occasionally set up individually.
When wind-direction is changed, flap operates after searching for
standard position.
Dust accumulation inside indoor unit is discharged.
This is for operation check in order to confirm whether the fan motor
rotation is within use range.
Cause
Power failure or after power failure
Operation button is turned off.
Fuse blow out.
Air intake or air discharge port of indoor
and outdoor units is clogged with dust or
obstacles.
Wind speed switch is set to "Low".
Improper temperature settings
Room is exposed to direct sunlight in
cooling mode.
Doors and /or windows are open.
Air filter is clogged.
Too much heat sources in room in
cooling mode.
Too many people in room in cooling
mode.
Cause
Press ON/OFF operation button on remote control
unit again.
●
Switch on power if breaker is turned off.
●
If breaker has been tripped, consult your dealer
without turning it on.
If blown out, consult your dealer.
Remove dust or obstruction.
Change to "High" or "Strong".
Refer to "■ Tips for Energy Saving".
Refer to "■ Care and Cleaning".
Use minimum heat sources and in a short time.
Reduce temperature settings or change to "High" or
"Strong".
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Remedy