TROUBLESHOOTING
You can resolve many of the problems that may arise without having to call Customer Care Service.
Please try the suggestions below.
No operation
Not cold enough
No interior light
No display on the LCD screen
There appears to be a loud noise
The door does not close properly
The light (LED) does not come on
LED display error
The fans are not working
Repairs and spare parts available
The manufacturer's warranty is applicable for this device for a period of 2 years.
In the event of a malfunction during this period, any request for support must be made to the after-sales
service of your dealer.
Outside the warranty period, any information regarding professional repair services or ordering original
spare parts may be obtained by contacting your dealer.
In accordance with the Ecodesign Regulation, spare parts will be available for at least 7 years from the
date of purchase of your device.
PROBLEM
GUARANTEE
POSSIBLE CAUSE
Check your installation's power supply
Check your circuit breaker
A fuse has blown
Check the setting temperature
Ambient temperature requires readjustment
of the temperatures
The door is open too often
The door is not closed properly
The door seal is not air-tight
There is not enough space around the
device
Contact your Customer Care Service
Check the device levelling
Verify that a piece of paper or part of the
packaging has not remained stuck in the
device.
Check the device levelling
The seal is in poor repair
The feet have "moved"
The control panel is not working
Printed circuit problem
Mains plug problem
Contact your Customer Care Service
Poor display
The temperature value is not shown
Contact your Customer Care Service
Control Panel to be replaced by your
Customer Care Service
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