Problem/Possible cause
Displays error message:
The DC plug is partially inserted into the
back of the device or inserted too
slowly.
A non-ResMed power supply unit is
connected to the device.
The power supply unit is being covered
by bedding.
Displays error message:
Air tubing is blocked.
Displays error message:
There is excessive leak.
The following message is displayed on the LCD after you try to update settings or copy data to
the SD card:
SD card is not inserted correctly.
You may have removed the SD card
before settings were copied to the
device.
The following message is NOT displayed on the LCD after you try to update the settings using
the SD card:
The settings were not updated.
6
English
Solution
Fully insert the DC plug.
Remove the power supply unit and replace with a ResMed
power supply unit.
Make sure that the power supply unit is free from bedding,
clothes or other objects that could cover it.
Check your air tubing and remove any blockages.
Disconnect the power cord and then reconnect it to restart
the device.
Adjust position of mask and headgear.
Air tubing is not connected properly. Connect firmly at both
ends.
Ensure that the SD card is inserted correctly.
Reinsert the SD card and wait for the home screen or the
"
message to appear on the LCD.
Note: This message only appears once. If you re-insert the
SD card after you have updated your settings, the message
will not be re-displayed.
Contact your clinician/service provider immediately.