Problem Identification - Stiga ST 4851 AE Uso Y Mantenimiento

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13. PROBLEM IDENTIFICATION

PROBLEM
1. No start
2. The motor barely rotates
3. The motor stops 
suddenly
4. Excessive vibrations
5. Loss or slowing of 
thrown snow
6. The snow thrower 
leaves a light layer of 
snow on the ground
7. Battery power 
reserve is low
8. The battery charger 
is not recharging
the battery (red led 
on or flashing)
9. The battery charger 
is not recharging the
battery (no led on)
If problems persist after having performed the above operations, contact your dealer.
PROBABLE CAUSE
Battery  is  not  inserted  or  is  inserted 
incorrectly
Overload protection activated
The auger is on and the motor cannot start. Immediately release the start 
Auger or discharge chute
obstructed,  blocked  by  obstacles  or 
damaged.
The capacitor is faulty.
Electric part malfunction
Overload protection activated
Loose parts or auger or rotor damaged.
Handle not correctly positioned.
Blocked discharge chute.
Auger blocked.
Auger blade worn
Severe working conditions requiring greater
current absorption
Battery  is  insufficient  for  operating 
requirements
Battery  is  not  correctly  inserted  in  the 
battery charger
Unsuitable environmental conditions
Dirty contacts
The battery charger is not energised
Faulty battery charger
Check that the battery is correctly inserted
Wait a few seconds for automatic reset. 
control and remove the obstacle. 
Try and switch on again.
Clean the auger and chute. Remove any 
dirt or foreign bodies. Replace if damaged. 
Call assistance or the dealer.
Call assistance or the dealer.
Wait 10 minutes and try again.
Tighten all the fastening devices.
Replace the damaged parts in the 
authorised assistance centre.
Ensure the handle is
fastened in its position.
Clean the discharge chute.
Remove any dirt or foreign 
bodies from the auger.
Contact the authorised assistance centre.
Optimise operations (chap. 7)
Use a second battery or 
an extended battery
Check it is correctly inserted
Recharge the battery in places with 
suitable temperatures (chap. 7)
Clean the contacts
Check it is plugged in and the 
power socket is energised
Replace with an original spare part
EN - 12
REMEDY

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