Section 7: Troubleshooting; Section 8: Warranty - Blendtec CLASSIC Serie Manual Del Propietário

SECTION 7: TROUBLESHOOTING

While we don't expect you to have any problems with your blender, sometimes
failures do occur� Use the following guidelines to see if the problem is easily fixed
or requires service�
7.1 BLENDER MOTOR WILL NOT TURN ON (NO
If the blender motor will not turn on, try the following:
• Determine if the Liquid Crystal Display (LCD) is lit� An absence of a lit LCD
indicates a lack of power to the unit�
• Make sure the main power switch on the back lower-right corner is turned on�
(On is indicated by the vertical slash (I) on the power switch)�
• Check your house circuit breaker switch to make sure it is set to the ON position�
• Unplug the power cord from the wall receptacle, wait 5 seconds, then plug the
power cord back in�
7.2 ERROR MESSAGES ON DISPLAY
Overload: This message indicates an overload on the motor� Turn off and unplug
the unit� Remove the blender jar from the motor base, and turn the shaft by hand
to ensure the blade turns freely� If the blade does not move freely, check for any
obstruction in the jar� If the blade moves freely, plug in the unit and turn the
blender on� If the overload condition reoccurs, please contact your Blendtec
service agent for further assistance�
Overtemp: This message indicates that the motor is overheating� The blender has
been disabled until the unit cools to operating temperature� Turn off and unplug
the unit� Allow it to cool for at least 20 minutes�
E-05 (Reset Error): This message indicates a permanent failure of the electronics
in the unit� Please contact your Blendtec service agent for repair/replacement
(see Section 8: Warranty)�
E-04 (No Zero Crossing): This message indicates failure of a component on the
electronic board� Please contact your Blendtec service agent for repair/
replacement (see Section 8: Warranty)�
7.3 NOISE LEVEL CHANGES
If the blender noise level has increased from original levels, determine whether
the sound is coming from the blender motor or jar�
• Blender motor: Remove the jar, and press Pulse
excessively noisy, please contact your Blendtec service agent for evaluation�
• Jar: After checking the motor, fill the jar with 480 ml of water and place back on
the motor base� Run the blender for a few seconds by pressing the Pulse
button�
• If you have more than one jar, test a different jar to determine whether the sound
is different� If a jar is excessively noisy, or if the blade assembly seems loose or
sounds gravelly when turned by hand, please contact a Blendtec service agent�
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POWER)
� Listen to the motor� If it is
7.4 BLENDED TEXTURE UNSATISFACTORY
If the blended texture of product is lumpy or uneven, do the following:
• Ensure the mixture is not cavitating during the cycle� Cavitation is a condition in
which an air pocket forms within the mix because it is too cold or too solid� The
blender blade then spins freely in this cavity� This problem can be corrected by
increasing the mix temperature by reducing ice, increasing liquid and/or ensuring
that the frozen ingredients used in the recipe are never colder than -12 degrees
Celsius
(10 degrees Fahrenheit)�
• If the recipe is mixing well but has not had enough time for complete blending,
increase the cycle time� Try a longer cycle or touch and hold the Pulse
for the required extra blending time�
• TRIED EVERYTHING? If none of the preceding suggestions work, contact your
Blendtec service agent for further assistance�
INSTRUCTIONS THAT APPEAR IN THIS USER GUIDE ARE NOT MEANT TO
COVER EVERY POSSIBLE CONDITION OR SITUATION THAT MAY OCCUR.
GOOD JUDGMENT MUST BE USED WHEN OPERATING THIS OR ANY
OTHER MACHINERY.

SECTION 8: WARRANTY

WARRANTY DESCRIPTION
The motor base and jar assembly, including all moving jar parts, are covered
against leaking or breakage for the warranty period� Warranties begin from the
date of purchase�
Cosmetic damage, product abuse, unreasonable use, damage resulting from
an accident (including fire, flood, earthquake or other natural disasters), product
tampering, use of accessories not endorsed by Blendtec, service performed or
attempted by unauthorised service agencies or units that have modifications or
have been used for commercial purposes are not included under this warranty�
The quality of Blendtec blenders is unsurpassed� You will enjoy years of wonderful
and reliable service from your Blendtec Classic series blender�
THIS WARRANTY APPLIES ONLY TO PRODUCTS SOLD BY BLENDTEC OR ITS
AUTHORISED DEALERS
LIMITED WARRANTY
Blendtec warrants the blender motor to be free of defect in material and
workmanship for the warranty period� During this period, such defects will be
repaired or the product replaced at Blendtec's discretion without charge� This
warranty does not cover damage caused by misuse, accident or negligence� All
implied warranties, including but not limited to implied warranties of fitness and
merchantability, are limited in duration to the warranty period on the motor and jar�
Any unit submitted for repair must be accompanied by proof of original purchase�
For repairs under warranty, Blendtec will provide prepaid shipping� For repairs out
of warranty, shipping must be arranged and paid for by the customer� Send all
units for repair to:
button
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