EdilKamin ALPEN Instalacion Uso Mantenimiento página 43

POSSIBLE TROUBLESHOOTING
8) Signalling: smoke °C/high.: (turns off due to exceeding maximum smoke temperature).
Problem: Switch-off for exceeding maximum smoke temperature.
Check (only by the Dealer):
• pellet type, anomaly in smoke extraction,
• smoke channel blocked,
• incorrect installation,
• gear motor 'drift'
9 ) Signalling: H2O TEMPALARM
Problem: Shuts down due to water temperature being higher than 90 °C.
An excessive temperature may occur because of the following:
• system too small: ask the DEALER to activate the ECO function
• blockage: clean the exchanger pipes, the combustion chamber and the smoke outlet.
10) Signalling: Veri c./air ow: (intervenes if the ow sensor detects insuf cient combustion ).
Problem: Turns off for lack of depression
• Flow may be insuf cient if there is a hatch open or the hatch is not perfectly sealed (e.g. seal awed).
• This may also be the case if there is a problem with air intake or smoke extraction, or if the
• combustion chamber is blocked or the ow sensor dirty (clean with dry air).
• Also check that the ow sensor limits are within the parameters.
• The depression alarm may also be signalled during ignition, if the chimney ue does not comply with
• speci cations or the chimney ue and chimney pot are clogged.
11) Alert: (HIGH CURRENT ALARM) Intervenes when it detects an abnormal and excessive
absorption of current by the motor.
What to do: Check operation (technical assistance centre): motor - electrical connection and electronic board.
12) Alert: LOW CURRENT
absorption of current by the motor.
What to do: Check operation (technical assistance centre): motor - pressure switch - tank thermostat - electrical
connection and electronic card
13) Signalling: "Battery check"
Problem: The boiler-stove does not stop but the error appears on the display.
Actions: • The buffer battery of the control board needs changing (DEALER).
Remember that this component is subject to wear and is therefore not covered under warranty.
14) Problem: The pellet DOES NOT enter the crucible:
• The pellets are blocked in the hopper: use a vacuum cleaner to empty the pellet hopper.
• The gear motor is broken (an error is displayed on the synoptic panel).
• The feed screw safety thermostat 'disconnects' the electrical supply of the gear motor:
check that it has not overheated. Use a tester or a temporary bridge to verify.
• The water overheating safety thermostat 'disconnects' the electrical supply of the gear motor: check that the
boiler contains water.
After having removed the protective cap, press the button on the back of the thermo-stove* to reset.
• In these cases, you MUST contact the DEALER before re-igniting.
15) Problem: synoptic panel is off:
Actions: • check the power cable connection,
• check fuse (on power cable),
• check connection of at cable to synoptic panel
16) Problem: Remote control not working
Actions: • closer to the receiver of the boiler- replace
• check the battery and if necessary, replace it.
17) Problem: Water is not hot enough:
Actions: • clean the hearth exchanger
NOTA
All signals/warnings remain shown until you intervene on the remote control, by pressing the button 0/1.
Do not use the boiler-stove before having eliminated the problem.
It is important to tell the Dealer exactly what the panel signals.
(intervenes if the water sensor fails or is disconnected)
ALARM: Intervenes when it detects an abnormal and insuf cient
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