/ Frequently Asked Questions
MY GOPRO WON'T POWER ON
Make sure your GoPro is charged. To charge your camera, use the
included USB cable and a computer. You can also use the GoPro Wall
or Auto Charger.
MY GOPRO WON'T RESPOND WHEN I PRESS A BUTTON
Press and hold the Power/Mode button [
your camera. This reset saves all of your content and settings, and
powers off your camera.
MY PLAYBACK IS CHOPPY
Choppy playback is typically not a problem with the file. If your footage
skips, one of these situations is likely the cause:
• Using an incompatible video player. For best results, use the latest
GoPro so ware, available for free at gopro.com/getstarted.
• The computer does not meet the minimum requirements for HD
playback. The higher the resolution and frame rate of your video,
the harder the computer has to work to play it back. Make sure
that your computer meets the minimum requirements listed in
Playback Mode.
• Playing a high bitrate HD video file over a low bandwidth USB
connection. Transfer the file to the computer to play back.
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] for 8 seconds to reset