General Information; Additional Information; Troubleshooting - Swarovski Optik dG Manual Del Usuario

5. GENERAL INFORMATION

5.1 SERIAL NUMBER
The dG's serial number is located on the eyepiece under the
twist-in eyecup. To read the serial number, unscrew the twist-in
eyecup from the scope.
Note:
If for any reason you are no longer connected to your dG
and do not have the QR code from the packaging to hand,
you can reconnect using this serial number in the app under
"Enter Serial Number."

5.2 TROUBLESHOOTING

Problem Cause
The image The eyecup setting is
doesn't fill the not correctly adjusted
entire field of for viewing with or
view (vignetting). without glasses.
Videos or photos You have not adjusted
are not sharp. the diopter or the
diopter adjusting ring
has moved.
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Solution
If you wear glasses, twist in
the eyecup as far as it will go.
If you do not wear glasses,
unscrew the eyecup fully
(see section 3.1 Adjusting the
twist-in eyecup).
First turn the diopter adjusting
ring counterclockwise all
the way to the left (+), then
clockwise to the right (-) until
the black lines in the field of
view show the optimum
sharpness (see section 3.3
Diopter adjustment and
focusing the camera).
dG / EN dG / DE
Problem Cause
Images are You moved the dG
blurred or not too quickly while
sharp. observing.
The video stream The distance between
stops during the dG and the smart-
transmission or phone/tablet is too
the video is jerky. great; a poor signal
or poor smartphone/
tablet performance
can interrupt the Wi-Fi
connection during
observation and re-
cording.
No connec- Your smartphone or
tion can be tablet is too far away
established with from the dG.
the dG.

5.3 ADDITIONAL INFORMATION

For more information, useful tips, and FAQs
see the dG app or visit
SWAROVSKIOPTIK.COM.
5.4 WHAT CAN THE APP DO?
• The mobile app allows you to explore the full potential of
your dG.
• The app is free and is compatible with most Apple and
Android™ systems.
• Connect to the internet and live stream what you see on
your smartphone/tablet.
Solution
Keep the device as still as
possible while observing or ta-
king photos, as there is a slight
delay in taking and transmitting
the image (see section 4.5
Taking a photo).
Move the dG and smart-
phone/tablet closer together
or reconnect to the Wi-Fi to
restart the video stream.
Check that you are within
optimum range of the dG
(<5 m/16 ft) and that the dG
is switched on (the status LED
flashes green when it is ready
to be connected).
dG / EN dG / DE
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