ERROR CODE
E005
E007.x
E009
E010
E011
E013
E014
E015
DISCRIPTION
Internal QC check out of
specifications.
PT calculation error.
Sample may not be suitable for
qLabs test.
The operation of adding sample
has timed out.
You inserted a used test strip,
or you applied a blood sample
to the test strip before the
meter warm-up was complete.
The strip is defective or im-
properly operated when adding
sample.
The value of HCT may be out
of range of 30%-55%.
Bluetooth initialization error.
29
CORRECTIVE
ACTIONS
1. Make sure the strip is within
the expiry date.
2. Make sure the strip code is
entered correctly.
3. Retest with a new strip.
Please retest with a new
test strip. If you receive a
second error code, then
contact your local distributor
and test the patient with a labo
ratory method.
Please retest with a new
test strip. If you receive a
second error code, then
contact your local distributor
and test the patient with a labo
ratory method.
Please ensure the sample is
added within 2 minute after
the 'add sample' indicator is
flashing.
Retest with a new strip. Make
sure to add sample within 2
minutes after the 'add blood'
indicator is flashing.
Retest using a new strip. Make
sure the operation of adding
sample is exactly correct
according to the user manual
guidance.
Patients with abnormal HCT
value may be recommended
to test the INR using another
method.
Turn off the meter and restart
the meter. If the problem still
exists, please contact the tech-
nician for further assistant.
EN