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Installation Instructions
HET ONE PIECE TOILET
Care & Maintenance
Do not use abrasive powered or liquid cleaners
which can damage the product surface
Caution: Product is Fragile. To avoid Breakage
and possible injury handle with care!
Over tightening of Lock Nut or coupling nut
could result in breakage and flooding.
Do Not Use cone washer with plastic supply line.
Do Not Use pipe dope or other silicon based
materials to tighten supply coupling nut.
CAUTION
Product is fragile. To avoid breakage and
possible injury handle with care!
Fill valve head cover
Adjustable rod
WARNING
Buoy
DO NOT USE IN-TANK TOILET
BOWL CLEANERS CONTAINING
Fill valve body
BLEACH OR CHLORINE!
Inlet pipe
1. Result in damage to tank components and
Clip
ngular washer
may cause
and property damage .
2. Void PROFLO Fixtures Limited Warranty.
for fill valve
Fill valve nut
for fill valve
Flush vavle nut
pply pipe
CONTACT PROFLO CUSTOMER SERVICE AT
800-221-3379 OR EMAIL CUSTOMER SUPPORT:
SUPPORT@PROFLO.COM | WWW.PROFLO.COM
© 2019 Ferguson Enterprises, Inc. All Rights Reserved.
Problem Solving
PROBLEM
Fill valve can't fill
Leakage
Can't flush or flush little
Half flush water level
is too high or too low
1. WARRANTY:
Subject to the limitations expressed herein,
Seller warrants to the original Buyer that parts
of products manufactured by Seller ("Products)"
shall be free from defects in material and
workmanship during the original installation from
the date of sale for the duration set forth in the
below table ("Warranty Period"). This warranty
is void for (a) improper storage, use or
installation, (b) accident, damage, abuse or
misuse, or (c) acts of God. This warranty does
not apply to damage caused by (a) exposure to
chemicals or minerals, (e) use of abrasive
cleaners, or (f) use of in-tank cleaners.
PRODUCT PARTS
Vitreous China
Parts & Fittings: Tank Trim
including fill valve, flush
valve, flapper, trip lever and
plumbing fittings
Toilet seat
(if included with product)
2. REMEDIES:
If during the Warranty Period, Seller's inspection
of Products confirms that any part is defective in
materials or workmanship, Seller shall, at its
option, repair, replace or refund the defective
part. Seller makes NO ADDITIONAL
ALLOWANCE FOR THE LABOR OR EXPENSE OF
DE-INSTALLATION, RE-INSTALLATION OR
TRANSPORTATION COST INCIDENTAL TO
REPAIRING OR REPLACING THE DEFECTIVE
PART OR DAMAGE RESULTING FROM SAME.
SELLER HEREBY DISCLAIMS ALL OTHER
EXPRESSED OR IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, ALL
Distributed exclusively by Wolseley North American Division: Ferguson, Stock Building Supply and Wolseley Canada.
CAUSE
1. Fill switch is closed.
2. Drain guard gets stuck.
3. Float cup is crushed by tank wall.
1. Fit incorrectly.
2. Flush valve does not fit flush valve body.
3. Flush valve body gets stuck.
4. Incorrect operation.
Steel wire is twisted or pulled too much.
Adust water level incorrectly.
IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS OR FITNESS FOR A PARTICULAR PURPOSE
AND COMPLIANCE WITH LOCAL BUILDING CODES.
Seller may assist Buyer in selection decisions by
providing information regarding Products. However,
Buyer acknowledges that Buyer ultimately chooses the
product's suitability for Buyer's use. Any
recommendation made by Seller concerning the use,
design, application or operation of the Products shall
not be construed as representations or warranties,
expressed or implied. Failure by Seller to make
recommendations or give advice to Buyer shall
not impose any liability upon Seller.
3. BUYER RESPONSIBILITIES:
Buyer must provide proof of purchase -
save sales receipt. Buyer must make claim
WARRANTY PERIOD
within the Warranty Period outlined above.
Lifetime
5 years
4. LIMITATION OF LIABILITY:
The warranty provided above is strictly limited to its
terms and is in lieu of all other warranties expressed,
implied and statutory. Buyer expressly agrees that
1 year
the sole and exclusive remedy for breach of warranty
shall be the remedies set forth above. BUYER
FURTHER SPECIFICALLY UNDERSTANDS AND
AGREES THAT, SELLER DISCLAIMS AND WILL HAVE
NO LIABILITY FOR INCIDENTAL, PUNITIVE, SPECIAL
OR CONSEQUENTIAL DAMAGES ATTRIBUTED TO
THE PRODUCT DEFECT OR THE REPAIR OR
EXCHANGE OF DEFECTIVE PRODUCT. UNDER NO
CIRCUMSTANCES WILL SELLER BE LIABLE FOR
LOSS OF ANTICIPATED PROFITS.
Note: This warranty gives you specific rights. Some
states provide additional rights that vary from state to
state or province to province. This warranty does not
affect such statutory rights.
© 2019 Ferguson 03/18
SOLUTION
1. Turn on fill switch.
2. Clean drain guard.
3. Adjust direction of fill valve.
1. Fit again according to correct installation procedure.
2. Fit again.
3. Unpick and wash float body.
4. Refill tube should be higher than water level.
Adjust flush valve body.
Adjust water level.
16159 0613
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