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Installation Instructions
Two Piece Toilet
Step 9.
Flapper is secured by a rubber band. Cut it
off to release flapper before flushing toilet.
Step 10.
Adjusting the Water Level (Very Important)
For proper flushing of the bowl, the water
must fill to the waterline mark indicated on
the inside surface of the tank. The float rod
and float ball controls the water level. If the
water level is below the water line mark,
turn the float rod adjusting screw counter-
clockwise, if the water is above the waterline
mark, turn the screw clockwise. At least
20 psi water pressure is necessary for the
proper functioning. If it is less than 20 psi,
the water may no be able to fill up to the
waterline mark. However, the water pressure
should not be more than 80 psi.
Caution
We do not recommend the use of chemical
commercial tank/bowl cleaners that are
placed in the tank and remain for extended
periods of time. These products may damage
ballcock and flapper valves and shorten the
operating life of these parts. The flapper valve
and ballcock valve can be retightened if the
water is leaking.
© 2007 Ferguson
© 2008 Wolseley
Problem Solving
Problem
Reason
1. Fill switch is closed.
Fill valve can't fill
2. Drain guard gets stuck.
3. Float cup is crushed by tank wall.
1. Fit incorrectly.
2. Flush valve seat does not fit flush
valve body.
Leakage
3. Flush valve body gets stuck.
4. Incorrect operation.
Can't flush or flush little
Steel wire is twisted or pulled too
much.
Half flush water level is too
Adjust water level incorrectly.
high or too low
Warranty
WHAT IS COVERED?
Ferguson Enterprises, Inc. "Ferguson" or the
"Company" warrants its products to be free from
defects in material and workmanship under normal
use and service FOR A PERIOD OF ONE (1) YEAR
FROM THE DATE OF INSTALLATION.
WHAT IS NOT COVERED?
The warranty set forth in paragraph 1 does not
cover installation or any other labor charges
and does not apply to products which have
been damaged as a result of any accident,
abuse, improper installation or maintenance,
or modification of original plumbing product.
The warranty of such products is limited to the
warranty extended to Ferguson by the product
manufacturer. Finally, FERGUSON SHALL NOT
BE RESPONSIBLE OR LIABLE FOR ANY FAILURE
OR DAMAGE TO THIS PRODUCT OR ANY
COMPONENT THEREOF CAUSED BY THE USE OF
ABRASIVE CLEANERS.
HOW TO OBTAIN WARRANTY SERVICE
US Customers:
The purchaser should contact their local Ferguson
location, installing contractor or builder from
whom the product was purchased. To find you
nearest Ferguson location please visit www.
ferguson.com and enter in your address into the
Solution
1. Turn on fill switch.
2. Clean drain guard (Drawing 3-1).
3. Adjust direction of fill valve.
1. Fit again according to the correct
installation procedure.
2. Fit again.
3. Unpick and wash flush valve body.
4. Refill tube should be higher than water
level.
Adjust flush valve body.
Adjust water level.
Find a Location field.
Canadian Customers:
The purchaser should contact their local Wolseley
Canada location, installing contractor or builder
from whom the product was purchased. To find
you nearest Wolseley Canada location please visit
www.wolseleyinc.ca, then click on Find a Location
and enter in your address into the location field.
PROFLO is a registered trademark of Ferguson
Enterprises, Inc.
LIMITATIONS OF IMPLIED WARRANTY
AND DISCLAIMER OF CONSEQUENTIAL OR
INCIDENTAL DAMAGES FERGUSON DISCLAIMS
ANY LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES AND DISCLAIMS ALL
EXPRESS OR IMPLIED WARRANTIES, INCLUDING
THOSE OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, AS SET FORTH ABOVE.
IMPLIED WARRANTIES OF THE PRODUCTS
AND PRODUCT COMPONENTS SET FORTH IN
PARAGRAPH 1 ABOVE ARE LIMITED TO THE
DURATIONS OF THE RESPECTIVE WARRANTY.
Some states do not allow the exclusion or
limitation of incidental or consequential damages
or limitations on how long an implied warranty
lasts, so the above limitations may not apply to
you. This warranty gives you specific legal rights
and you may also have other rights, which vary
from state to state.
1391 06/08
rev. 11/07
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