PROBLEMS
CAUSES
The brewing cycle
No coffee beans
does not start.
No water
Dredge drawer / waste
box is full
Brew group missing
Coffee flows too
Grind is too coarse.
quickly.
Dose
needs
increased.
Coffee flows too
Grind is too fine.
slowly.
Dose
needs
decreased.
Filter screen in brew
group is clogged.
The machine does
The machine is not
not turn on.
connected to the power
supply.
REMEDIES
Refill bean hopper and press desired
coffee button.
Fill water tank.
Remove waste box while machine is
on. Leave out for 5-10 seconds and
put back in machine.
Remove drip tray, waste box and
brew group. Put brew group back in
machine until securely locks in place,
put waste box in, shut service door
and put drip tray back in place.
Adjust the grinder to a finer grind, ex.
from 5 to 3. Adjust only while grinder
is grinding and only a maximum of 2
settings at a time. It will take 3-4 cups
to see results.
to
be
Turn doser towards + sign.
Adjust the grinder to a coarser
grind, ex. from 5 to 7. Adjust only
while grinder is grinding and only a
maximum of 2 settings at a time. It
will take 3-4 cups to see results.
to
be
Turn doser towards - sign.
Clean the filter screen using the key
provided.
Move the main switch to ON ("I"
position).
Check the plug and the power outlet.
PROBLEMS - CAUSES - REMEDIES
PROBLEMS
CAUSES
The coffee is not hot
The cups are cold.
enough.
No hot water or
The steam wand is
steam is dispensed.
clogged.
Reduced
amount
Lime scale / mineral build
of
coffee,
water
up in machine.
and steam coming
out of the machine;
the machine takes
longer to heat .
The
brew
group
The brew group is out of
cannot be removed.
alignment.
Questions?
US Customers
Contact Saeco USA Customer Service at 1-800-933-7876
Canada Customers
Contact Saeco Canada at 1-514-385-5551
REMEDIES
Warm up the cups by dispensing a
little hot water into the cup and letting
it sit for a few seconds.
Clear it with a thin needle or pin.
During this operation, the
knob must be closed and
the machine must be off.
Then run water through steam wand
to make sure unclogged.
Descale the machine. If not done for
a long period of time, we recommend
doing 2 cycles.
Put waste box in position, close door
and put drip tray in position. Switch
machine on; the brew group will reset
into original position.
15